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SHIPPING INCLUDED
ON MOST ITEMS!
(Items With Shipping Costs 
Will Be Applied In The Cart)

*We Currently Do Not 
Ship Internationally*


 
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Policies

Office Hours Of  Operation:

Pacific Standard Time - 9:00 a.m to 5:00 p.m. Monday - Friday

Payment:
 
Payment is due at the time of your purchase.
  
French Charmed accepts all major credit cards, Mastercard, Visa, American Express, Discover Card, by online submission or you can call us! (509) 591-0427. We also accept Paypal. Paypal is a secure and encrypted payment provider. Your privacy is rigorously protected by them. It is not necessary for you to be a member to use Paypal. We also respect your privacy and will not disclose any information you provide to us.
 
We accept Postal Money Orders and personal checks. Please email or call us at 509-591-0427, if  you prefer this option. We will hold your purchased item for seven days. If we do not receive payment within seven days, the item will be relisted for sale. All checks must clear before merchandise can be shipped :-)
 
Layaway
 
Layaway available on most items! We ask for a 50% deposit, and the remaining balance due within 30 days. Deposits are Non-refundable. We welcome your call to inquire for more information regarding layaway!
 
Shipping
 
Shipping Included on most items. Where applicable, shipping cost will be added in the cart. We ship by US Parcel Post, and to the continental USA ONLY.
*See exceptions below*
If you would like your package service expedited, please contact us for a shipping quote.

French Charmed is not held liable for lost or damaged merchandise during shipping. If you are concerned, we urge you to contact us to purchase insurance for your order.

ALASKA and HAWAII:  Free Shipping does not apply on most items. Please contact us for a shipping quote BEFORE you order. Thank you!

*FREE SHIPPING DOES NOT APPLY TO ORDERS WHERE WE SPECIFICALLY INDICATE SHIPPING UPCHARGE DUE TO THE WEIGHT OR BULK OF AN ITEM*

DUE TO POSTAGE COSTS WE CURRENTLY DO NOT SHIP OUTSIDE THE UNITED STATES

 
Returns
 
Returned items are subject to a 25% restocking fee. Return shipping and insurance costs are non-refundable. Due to the nature of hand finishing and handcrafting, many of our products may have slight variations. Any imperfections or blemishes are intended to give each piece its individual and unique character. All antique, vintage and gently used items are sold "as is", and will show wear. These previously owned items are not always perfect, just perfectly beautiful! We strive to be as accurate as possible with descriptions. PLEASE READ DESCRIPTIONS CAREFULLY and if you have a question *ask* before making a purchase. CUSTOM made items are non-refundable. You must send us an email within 3 days of receipt of your purchase to obtain a Return Authorization Number (item must be returned within 30 days for any refund to apply). The item must be returned undamaged and in the original packaging and insured for the purchase price.  
 
WA Residents Must Pay Sales Tax
 
Thank you for taking the time to read the French Charmed policy page. Each and every one of our customers is very important to us! We strive for 100% customer satisfaction, and look forward to doing business with you.
 
We reserve the right to refuse service to anyone
Merci Beaucoup And Have A Fabulous Day!
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